Terms and Conditions

Privacy Policy:

First 4 Safes Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy:

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Delivery:

1. Kerb side drop off: This service can generally be carried out within 2-10 working days from receipt of order. (D

2. Deliver and position (recommended for all larger safes): The safe will be delivered by a specialist removals company. They will take the safe into the building and place it in position, including upstairs as long as it does not take more than 1 hour. They will then unpack the safe and remove all of the packaging materials from site. This service can be carried out within 10-15 working days from receipt of order.
3. Deliver and bolt down (recommended for all larger safes): This is carried out by a safe engineer. They will take the safe into the property and bolt into position. This service is generally available within 10-15 working days.


You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders:

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security:

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

About Us:

This web site is owned and operated by First 4 Safes Ltd who is completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
First 4 Safes Ltd
Enfield House. 62 Enfield Road Hunt End. Redditch. Worcs.B97 5NH.UK
Phone: 08006 121 160
Fax: 01527 451 387
Email: info@first4safes.co.uk

VAT no: 943 3984 90

Company number: 6773454